Analytics

Analytics

What happens between a customer tapping a card and a review appearing — and where they stop.

The funnel
Last 30 days, excluding your own test taps.
  1. Tapped the card
    2,148
  2. Chose a rating74.6%
    1,602
  3. Sent to Google60.1%
    963
  4. Review matched
    Not connected yet.
By phone type
iPhones and Android phones hand off to Google differently, so these are kept apart rather than averaged.

iOS

  1. Tapped the card
    1,310
  2. Chose a rating76.6%
    1,004
  3. Sent to Google62.9%
    632

Android

  1. Tapped the card
    838
  2. Chose a rating71.4%
    598
  3. Sent to Google55.4%
    331
What customers mention
From the topic buttons on your tap page.
How often each topic was chosen
How you compare
Against similar businesses near you.
Your positionTop 18%of 34 similar businesses in your region (widened to find enough of them)

Compared with similar cafés and coffee shops within 15 miles, based on their public Google ratings.

Best and worst locations
By taps collected in this period.

Collecting the most

  • OLQ Coffee — Shoreditch812 taps · 4.7
  • OLQ Coffee — Camden690 taps · 4.6
  • OLQ Coffee — Brixton431 taps · 4.5

Collecting the least

  • OLQ Coffee — Manchester215 taps · 4.4
  • OLQ Coffee — Brixton431 taps · 4.5
When customers tap
Darker means busier. Useful for deciding when a card is worth putting out.
Taps by hour and day of the week
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Peak times
Taps and average rating by hour of day, in your own timezone.
Taps and average rating by hour of day
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Customer devices
What people tapped with.
Taps by operating system
Taps by language