Alerts
What OLQ will tell you about, how you will hear about it, and everything it has sent.
What you can be told about
2 alerts are switched on.
- A customer leaves a low ratingTells you within minutes whenever someone rates 1 or 2 stars, so you can follow up.On
- A card stops getting tappedFlags a card with no taps in 14 days — usually it's been moved, covered up or thrown away.On
- Weekly summaryA Monday-morning roundup of taps, ratings and reviews from the week before.Off
Not available yet
These will switch on by themselves once what they depend on is connected. Nothing is silently enabled.
- A new Google review is postedNeeds your Google Business Profile connection, which is not available yet.
What has been sent
Including anything OLQ decided not to send, and why.
- 2-star rating at OLQ Coffee — BrixtonSentToday, 09:14
- Card OLQ-2P7Q has had no tap in 14 daysSentYesterday, 07:00
- Weekly summaryNot sentMon, 07:00Weekly summary is switched off.
- 2-star rating at OLQ Coffee — ShoreditchFailed3 Sep, 18:41Delivery to the notification email bounced.